Telecaller & Front Office Executive – Female

Job Profile: Telecaller & Front Office Executive – Female

Position: Telecaller & Front Office Executive
Preferred Candidate: Female
Experience: 0–3 years / Freshers may apply

Job Description:
We are looking for a confident, polite, well-presented, and customer-friendly Telecaller & Front Office Executive to manage front-desk activities, handle calls, attend to visitors, and support basic administrative work.

Key Responsibilities:

• Attend incoming calls and handle customer enquiries professionally.
• Make outbound calls and follow up with customers/leads.
• Welcome and assist visitors, clients, and customers.
• Manage the reception/front-desk area.
• Maintain visitor records, call logs, and basic documentation.
• Coordinate appointments and meetings.
• Provide information to customers and direct enquiries to the concerned department.
• Perform basic office and administrative tasks.
• Maintain proper communication with customers and internal teams.

Mandatory Requirements:

• Basic computer knowledge
• Good knowledge of MS Office (Word/Excel) and email management.
• Good verbal communication skills in Hindi and English.
• Pleasant personality and professional appearance.
• Confident in handling telephone calls.
• Good interpersonal and customer-handling skills.
• Ability to multitask and work responsibly.

Preferred Qualities:

• Polite and positive attitude.
• Good listening skills.
• Punctual and disciplined.
• Presentable and professional.
• Willingness to learn and take responsibility.